/**
 * REST API: WP_REST_Attachments_Controller class
 *
 * @package WordPress
 * @subpackage REST_API
 * @since 4.7.0
 */

/**
 * Core controller used to access attachments via the REST API.
 *
 * @since 4.7.0
 *
 * @see WP_REST_Posts_Controller
 */
class WP_REST_Attachments_Controller extends WP_REST_Posts_Controller {

	/**
	 * Whether the controller supports batching.
	 *
	 * @since 5.9.0
	 * @var false
	 */
	protected $allow_batch = false;

	/**
	 * Registers the routes for attachments.
	 *
	 * @since 5.3.0
	 *
	 * @see register_rest_route()
	 */
	public function register_routes() {
		parent::register_routes();
		register_rest_route(
			$this->namespace,
			'/' . $this->rest_base . '/(?P<id>[\d]+)/post-process',
			array(
				'methods'             => WP_REST_Server::CREATABLE,
				'callback'            => array( $this, 'post_process_item' ),
				'permission_callback' => array( $this, 'post_process_item_permissions_check' ),
				'args'                => array(
					'id'     => array(
						'description' => __( 'Unique identifier for the attachment.' ),
						'type'        => 'integer',
					),
					'action' => array(
						'type'     => 'string',
						'enum'     => array( 'create-image-subsizes' ),
						'required' => true,
					),
				),
			)
		);
		register_rest_route(
			$this->namespace,
			'/' . $this->rest_base . '/(?P<id>[\d]+)/edit',
			array(
				'methods'             => WP_REST_Server::CREATABLE,
				'callback'            => array( $this, 'edit_media_item' ),
				'permission_callback' => array( $this, 'edit_media_item_permissions_check' ),
				'args'                => $this->get_edit_media_item_args(),
			)
		);
	}

	/**
	 * Determines the allowed query_vars for a get_items() response and
	 * prepares for WP_Query.
	 *
	 * @since 4.7.0
	 *
	 * @param array           $prepared_args Optional. Array of prepared arguments. Default empty array.
	 * @param WP_REST_Request $request       Optional. Request to prepare items for.
	 * @return array Array of query arguments.
	 */
	protected function prepare_items_query( $prepared_args = array(), $request = null ) {
		$query_args = parent::prepare_items_query( $prepared_args, $request );

		if ( empty( $query_args['post_status'] ) ) {
			$query_args['post_status'] = 'inherit';
		}

		$media_types = $this->get_media_types();

		if ( ! empty( $request['media_type'] ) && isset( $media_types[ $request['media_type'] ] ) ) {
			$query_args['post_mime_type'] = $media_types[ $request['media_type'] ];
		}

		if ( ! empty( $request['mime_type'] ) ) {
			$parts = explode( '/', $request['mime_type'] );
			if ( isset( $media_types[ $parts[0] ] ) && in_array( $request['mime_type'], $media_types[ $parts[0] ], true ) ) {
				$query_args['post_mime_type'] = $request['mime_type'];
			}
		}

		// Filter query clauses to include filenames.
		if ( isset( $query_args['s'] ) ) {
			add_filter( 'wp_allow_query_attachment_by_filename', '__return_true' );
		}

		return $query_args;
	}

	/**
	 * Checks if a given request has access to create an attachment.
	 *
	 * @since 4.7.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return true|WP_Error Boolean true if the attachment may be created, or a WP_Error if not.
	 */
	public function create_item_permissions_check( $request ) {
		$ret = parent::create_item_permissions_check( $request );

		if ( ! $ret || is_wp_error( $ret ) ) {
			return $ret;
		}

		if ( ! current_user_can( 'upload_files' ) ) {
			return new WP_Error(
				'rest_cannot_create',
				__( 'Sorry, you are not allowed to upload media on this site.' ),
				array( 'status' => 400 )
			);
		}

		// Attaching media to a post requires ability to edit said post.
		if ( ! empty( $request['post'] ) && ! current_user_can( 'edit_post', (int) $request['post'] ) ) {
			return new WP_Error(
				'rest_cannot_edit',
				__( 'Sorry, you are not allowed to upload media to this post.' ),
				array( 'status' => rest_authorization_required_code() )
			);
		}

		return true;
	}

	/**
	 * Creates a single attachment.
	 *
	 * @since 4.7.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return WP_REST_Response|WP_Error Response object on success, WP_Error object on failure.
	 */
	public function create_item( $request ) {
		if ( ! empty( $request['post'] ) && in_array( get_post_type( $request['post'] ), array( 'revision', 'attachment' ), true ) ) {
			return new WP_Error(
				'rest_invalid_param',
				__( 'Invalid parent type.' ),
				array( 'status' => 400 )
			);
		}

		$insert = $this->insert_attachment( $request );

		if ( is_wp_error( $insert ) ) {
			return $insert;
		}

		$schema = $this->get_item_schema();

		// Extract by name.
		$attachment_id = $insert['attachment_id'];
		$file          = $insert['file'];

		if ( isset( $request['alt_text'] ) ) {
			update_post_meta( $attachment_id, '_wp_attachment_image_alt', sanitize_text_field( $request['alt_text'] ) );
		}

		if ( ! empty( $schema['properties']['featured_media'] ) && isset( $request['featured_media'] ) ) {
			$thumbnail_update = $this->handle_featured_media( $request['featured_media'], $attachment_id );

			if ( is_wp_error( $thumbnail_update ) ) {
				return $thumbnail_update;
			}
		}

		if ( ! empty( $schema['properties']['meta'] ) && isset( $request['meta'] ) ) {
			$meta_update = $this->meta->update_value( $request['meta'], $attachment_id );

			if ( is_wp_error( $meta_update ) ) {
				return $meta_update;
			}
		}

		$attachment    = get_post( $attachment_id );
		$fields_update = $this->update_additional_fields_for_object( $attachment, $request );

		if ( is_wp_error( $fields_update ) ) {
			return $fields_update;
		}

		$terms_update = $this->handle_terms( $attachment_id, $request );

		if ( is_wp_error( $terms_update ) ) {
			return $terms_update;
		}

		$request->set_param( 'context', 'edit' );

		/**
		 * Fires after a single attachment is completely created or updated via the REST API.
		 *
		 * @since 5.0.0
		 *
		 * @param WP_Post         $attachment Inserted or updated attachment object.
		 * @param WP_REST_Request $request    Request object.
		 * @param bool            $creating   True when creating an attachment, false when updating.
		 */
		do_action( 'rest_after_insert_attachment', $attachment, $request, true );

		wp_after_insert_post( $attachment, false, null );

		if ( wp_is_serving_rest_request() ) {
			/*
			 * Set a custom header with the attachment_id.
			 * Used by the browser/client to resume creating image sub-sizes after a PHP fatal error.
			 */
			header( 'X-WP-Upload-Attachment-ID: ' . $attachment_id );
		}

		// Include media and image functions to get access to wp_generate_attachment_metadata().
		require_once ABSPATH . 'wp-admin/includes/media.php';
		require_once ABSPATH . 'wp-admin/includes/image.php';

		/*
		 * Post-process the upload (create image sub-sizes, make PDF thumbnails, etc.) and insert attachment meta.
		 * At this point the server may run out of resources and post-processing of uploaded images may fail.
		 */
		wp_update_attachment_metadata( $attachment_id, wp_generate_attachment_metadata( $attachment_id, $file ) );

		$response = $this->prepare_item_for_response( $attachment, $request );
		$response = rest_ensure_response( $response );
		$response->set_status( 201 );
		$response->header( 'Location', rest_url( sprintf( '%s/%s/%d', $this->namespace, $this->rest_base, $attachment_id ) ) );

		return $response;
	}

	/**
	 * Inserts the attachment post in the database. Does not update the attachment meta.
	 *
	 * @since 5.3.0
	 *
	 * @param WP_REST_Request $request
	 * @return array|WP_Error
	 */
	protected function insert_attachment( $request ) {
		// Get the file via $_FILES or raw data.
		$files   = $request->get_file_params();
		$headers = $request->get_headers();

		$time = null;

		// Matches logic in media_handle_upload().
		if ( ! empty( $request['post'] ) ) {
			$post = get_post( $request['post'] );
			// The post date doesn't usually matter for pages, so don't backdate this upload.
			if ( $post && 'page' !== $post->post_type && substr( $post->post_date, 0, 4 ) > 0 ) {
				$time = $post->post_date;
			}
		}

		if ( ! empty( $files ) ) {
			$file = $this->upload_from_file( $files, $headers, $time );
		} else {
			$file = $this->upload_from_data( $request->get_body(), $headers, $time );
		}

		if ( is_wp_error( $file ) ) {
			return $file;
		}

		$name       = wp_basename( $file['file'] );
		$name_parts = pathinfo( $name );
		$name       = trim( substr( $name, 0, -( 1 + strlen( $name_parts['extension'] ) ) ) );

		$url  = $file['url'];
		$type = $file['type'];
		$file = $file['file'];

		// Include image functions to get access to wp_read_image_metadata().
		require_once ABSPATH . 'wp-admin/includes/image.php';

		// Use image exif/iptc data for title and caption defaults if possible.
		$image_meta = wp_read_image_metadata( $file );

		if ( ! empty( $image_meta ) ) {
			if ( empty( $request['title'] ) && trim( $image_meta['title'] ) && ! is_numeric( sanitize_title( $image_meta['title'] ) ) ) {
				$request['title'] = $image_meta['title'];
			}

			if ( empty( $request['caption'] ) && trim( $image_meta['caption'] ) ) {
				$request['caption'] = $image_meta['caption'];
			}
		}

		$attachment = $this->prepare_item_for_database( $request );

		$attachment->post_mime_type = $type;
		$attachment->guid           = $url;

		// If the title was not set, use the original filename.
		if ( empty( $attachment->post_title ) && ! empty( $files['file']['name'] ) ) {
			// Remove the file extension (after the last `.`)
			$tmp_title = substr( $files['file']['name'], 0, strrpos( $files['file']['name'], '.' ) );

			if ( ! empty( $tmp_title ) ) {
				$attachment->post_title = $tmp_title;
			}
		}

		// Fall back to the original approach.
		if ( empty( $attachment->post_title ) ) {
			$attachment->post_title = preg_replace( '/\.[^.]+$/', '', wp_basename( $file ) );
		}

		// $post_parent is inherited from $attachment['post_parent'].
		$id = wp_insert_attachment( wp_slash( (array) $attachment ), $file, 0, true, false );

		if ( is_wp_error( $id ) ) {
			if ( 'db_update_error' === $id->get_error_code() ) {
				$id->add_data( array( 'status' => 500 ) );
			} else {
				$id->add_data( array( 'status' => 400 ) );
			}

			return $id;
		}

		$attachment = get_post( $id );

		/**
		 * Fires after a single attachment is created or updated via the REST API.
		 *
		 * @since 4.7.0
		 *
		 * @param WP_Post         $attachment Inserted or updated attachment
		 *                                    object.
		 * @param WP_REST_Request $request    The request sent to the API.
		 * @param bool            $creating   True when creating an attachment, false when updating.
		 */
		do_action( 'rest_insert_attachment', $attachment, $request, true );

		return array(
			'attachment_id' => $id,
			'file'          => $file,
		);
	}

	/**
	 * Determines the featured media based on a request param.
	 *
	 * @since 6.5.0
	 *
	 * @param int $featured_media Featured Media ID.
	 * @param int $post_id        Post ID.
	 * @return bool|WP_Error Whether the post thumbnail was successfully deleted, otherwise WP_Error.
	 */
	protected function handle_featured_media( $featured_media, $post_id ) {
		$post_type         = get_post_type( $post_id );
		$thumbnail_support = current_theme_supports( 'post-thumbnails', $post_type ) && post_type_supports( $post_type, 'thumbnail' );

		// Similar check as in wp_insert_post().
		if ( ! $thumbnail_support && get_post_mime_type( $post_id ) ) {
			if ( wp_attachment_is( 'audio', $post_id ) ) {
				$thumbnail_support = post_type_supports( 'attachment:audio', 'thumbnail' ) || current_theme_supports( 'post-thumbnails', 'attachment:audio' );
			} elseif ( wp_attachment_is( 'video', $post_id ) ) {
				$thumbnail_support = post_type_supports( 'attachment:video', 'thumbnail' ) || current_theme_supports( 'post-thumbnails', 'attachment:video' );
			}
		}

		if ( $thumbnail_support ) {
			return parent::handle_featured_media( $featured_media, $post_id );
		}

		return new WP_Error(
			'rest_no_featured_media',
			sprintf(
				/* translators: %s: attachment mime type */
				__( 'This site does not support post thumbnails on attachments with MIME type %s.' ),
				get_post_mime_type( $post_id )
			),
			array( 'status' => 400 )
		);
	}

	/**
	 * Updates a single attachment.
	 *
	 * @since 4.7.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return WP_REST_Response|WP_Error Response object on success, WP_Error object on failure.
	 */
	public function update_item( $request ) {
		if ( ! empty( $request['post'] ) && in_array( get_post_type( $request['post'] ), array( 'revision', 'attachment' ), true ) ) {
			return new WP_Error(
				'rest_invalid_param',
				__( 'Invalid parent type.' ),
				array( 'status' => 400 )
			);
		}

		$attachment_before = get_post( $request['id'] );
		$response          = parent::update_item( $request );

		if ( is_wp_error( $response ) ) {
			return $response;
		}

		$response = rest_ensure_response( $response );
		$data     = $response->get_data();

		if ( isset( $request['alt_text'] ) ) {
			update_post_meta( $data['id'], '_wp_attachment_image_alt', $request['alt_text'] );
		}

		$attachment = get_post( $request['id'] );

		if ( ! empty( $schema['properties']['featured_media'] ) && isset( $request['featured_media'] ) ) {
			$thumbnail_update = $this->handle_featured_media( $request['featured_media'], $attachment->ID );

			if ( is_wp_error( $thumbnail_update ) ) {
				return $thumbnail_update;
			}
		}

		$fields_update = $this->update_additional_fields_for_object( $attachment, $request );

		if ( is_wp_error( $fields_update ) ) {
			return $fields_update;
		}

		$request->set_param( 'context', 'edit' );

		/** This action is documented in wp-includes/rest-api/endpoints/class-wp-rest-attachments-controller.php */
		do_action( 'rest_after_insert_attachment', $attachment, $request, false );

		wp_after_insert_post( $attachment, true, $attachment_before );

		$response = $this->prepare_item_for_response( $attachment, $request );
		$response = rest_ensure_response( $response );

		return $response;
	}

	/**
	 * Performs post processing on an attachment.
	 *
	 * @since 5.3.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return WP_REST_Response|WP_Error Response object on success, WP_Error object on failure.
	 */
	public function post_process_item( $request ) {
		switch ( $request['action'] ) {
			case 'create-image-subsizes':
				require_once ABSPATH . 'wp-admin/includes/image.php';
				wp_update_image_subsizes( $request['id'] );
				break;
		}

		$request['context'] = 'edit';

		return $this->prepare_item_for_response( get_post( $request['id'] ), $request );
	}

	/**
	 * Checks if a given request can perform post processing on an attachment.
	 *
	 * @since 5.3.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return true|WP_Error True if the request has access to update the item, WP_Error object otherwise.
	 */
	public function post_process_item_permissions_check( $request ) {
		return $this->update_item_permissions_check( $request );
	}

	/**
	 * Checks if a given request has access to editing media.
	 *
	 * @since 5.5.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return true|WP_Error True if the request has read access, WP_Error object otherwise.
	 */
	public function edit_media_item_permissions_check( $request ) {
		if ( ! current_user_can( 'upload_files' ) ) {
			return new WP_Error(
				'rest_cannot_edit_image',
				__( 'Sorry, you are not allowed to upload media on this site.' ),
				array( 'status' => rest_authorization_required_code() )
			);
		}

		return $this->update_item_permissions_check( $request );
	}

	/**
	 * Applies edits to a media item and creates a new attachment record.
	 *
	 * @since 5.5.0
	 *
	 * @param WP_REST_Request $request Full details about the request.
	 * @return WP_REST_Response|WP_Error Response object on success, WP_Error object on failure.
	 */
	public function edit_media_item( $request ) {
		require_once ABSPATH . 'wp-admin/includes/image.php';

		$attachment_id = $request['id'];

		// This also confirms the attachment is an image.
		$image_file = wp_get_original_image_path( $attachment_id );
		$image_meta = wp_get_attachment_metadata( $attachment_id );

		if (
			! $image_meta ||
			! $image_file ||
			! wp_image_file_matches_image_meta( $request['src'], $image_meta, $attachment_id )
		) {
			return new WP_Error(
				'rest_unknown_attachment',
				__( 'Unable to get meta information for file.' ),
				array( 'status' => 404 )
			);
		}

		$supported_types = array( 'image/jpeg', 'image/png', 'image/gif', 'image/webp', 'image/avif' );
		$mime_type       = get_post_mime_type( $attachment_id );
		if ( ! in_array( $mime_type, $supported_types, true ) ) {
			return new WP_Error(
				'rest_cannot_edit_file_type',
				__( 'This type of file cannot be edited.' ),
				array( 'status' => 400 )
			);
		}

		// The `modifiers` param takes precedence over the older format.
		if ( isset( $request['modifiers'] ) ) {
			$modifiers = $request['modifiers'];
		} else {
			$modifiers = array();

			if ( ! empty( $request['rotation'] ) ) {
				$modifiers[] = array(
					'type' => 'rotate',
					'args' => array(
						'angle' => $request['rotation'],
					),
				);
			}

			if ( isset( $request['x'], $request['y'], $request['width'], $request['height'] ) ) {
				$modifiers[] = array(
					'type' => 'crop',
					'args' => array(
						'left'   => $request['x'],
						'top'    => $request['y'],
						'width'  => $request['width'],
						'height' => $request['height'],
					),
				);
			}

			if ( 0 === count( $modifiers ) ) {
				return new WP_Error(
					'rest_image_not_edited',
					__( 'The image was not edited. Edit the image before applying the changes.' ),
					array( 'status' => 400 )
				);
			}
		}

		/*
		 * If the file doesn't exist, attempt a URL fopen on the src link.
		 * This can occur with certain file replication plugins.
		 * Keep the original file path to get a modified name later.
		 */
		$image_file_to_edit = $image_file;
		if ( ! file_exists( $image_file_to_edit ) ) {
			$image_file_to_edit = _load_image_to_edit_path( $attachment_id );
		}

		$image_editor = wp_get_image_editor( $image_file_to_edit );

		if ( is_wp_error( $image_editor ) ) {
			return new WP_Error(
				'rest_unknown_image_file_type',
				__( 'Unable to edit this image.' ),
				array( 'status' => 500 )
			);
		}

		foreach ( $modifiers as $modifier ) {
			$args = $modifier['args'];
			switch ( $modifier['type'] ) {
				case 'rotate':
					// Rotation direction: clockwise vs. counter clockwise.
					$rotate = 0 - $args['angle'];

					if ( 0 !== $rotate ) {
						$result = $image_editor->rotate( $rotate );

						if ( is_wp_error( $result ) ) {
							return new WP_Error(
								'rest_image_rotation_failed',
								__( 'Unable to rotate this image.' ),
								array( 'status' => 500 )
							);
						}
					}

					break;

				case 'crop':
					$size = $image_editor->get_size();

					$crop_x = (int) round( ( $size['width'] * $args['left'] ) / 100.0 );
					$crop_y = (int) round( ( $size['height'] * $args['top'] ) / 100.0 );
					$width  = (int) round( ( $size['width'] * $args['width'] ) / 100.0 );
					$height = (int) round( ( $size['height'] * $args['height'] ) / 100.0 );

					if ( $size['width'] !== $width || $size['height'] !== $height ) {
						$result = $image_editor->crop( $crop_x, $crop_y, $width, $height );

						if ( is_wp_error( $result ) ) {
							return new WP_Error(
								'rest_image_crop_failed',
								__( 'Unable to crop this image.' ),
								array( 'status' => 500 )
							);
						}
					}

					break;

			}
		}

		// Calculate the file name.
		$image_ext  = pathinfo( $image_file, PATHINFO_EXTENSION );
		$image_name = wp_basename( $image_file, ".{$image_ext}" );

		/*
		 * Do not append multiple `-edited` to the file name.
		 * The user may be editing a previously edited image.
		 */
		if ( preg_match( '/-edited(-\d+)?$/', $image_name ) ) {
			// Remove any `-1`, `-2`, etc. `wp_unique_filename()` will add the proper number.
			$image_name = preg_replace( '/-edited(-\d+)?$/', '-edited', $image_name );
		} else {
			// Append `-edited` before the extension.
			$image_name .= '-edited';
		}

		$filename = "{$image_name}.{$image_ext}";

		// Create the uploads sub-directory if needed.
		$uploads = wp_upload_dir();

		// Make the file name unique in the (new) upload directory.
		$filename = wp_unique_filename( $uploads['path'], $filename );

		// Save to disk.
		$saved = $image_editor->save( $uploads['path'] . "/$filename" );

		if ( is_wp_error( $saved ) ) {
			return $saved;
		}

		// Create new attachment post.
		$new_attachment_post = array(
			'post_mime_type' => $saved['mime-type'],
			'guid'           => $uploads['url'] . "/$filename",
			'post_title'     => $image_name,
			'post_content'   => '',
		);

		// Copy post_content, post_excerpt, and post_title from the edited image's attachment post.
		$attachment_post = get_post( $attachment_id );

		if ( $attachment_post ) {
			$new_attachment_post['post_content'] = $attachment_post->post_content;
			$new_attachment_post['post_excerpt'] = $attachment_post->post_excerpt;
			$new_attachment_post['post_title']   = $attachment_post->post_title;
		}

		$new_attachment_id = wp_insert_attachment( wp_slash( $new_attachment_post ), $saved['path'], 0, true );

		if ( is_wp_error( $new_attachment_id ) ) {
			if ( 'db_update_error' === $new_attachment_id->get_error_code() ) {
				$new_attachment_id->add_data( array( 'status' => 500 ) );
			} else {
				$new_attachment_id->add_data( array( 'status' => 400 ) );
			}

			return $new_attachment_id;
		}

		// Copy the image alt text from the edited image.
		$image_alt = get_post_meta( $attachment_id, '_wp_attachment_image_alt', true );

		if ( ! empty( $image_alt ) ) {
			// update_post_meta() expects slashed.
			update_post_meta( $new_attachment_id, '_wp_attachment_image_alt', wp_slash( $image_alt ) );
		}

		if ( wp_is_serving_rest_request() ) {
			/*
			 * Set a custom header with the attachment_id.
			 * Used by the browser/client to resume creating image sub-sizes after a PHP fatal error.
			 */
			header( 'X-WP-Upload-Attachment-ID: ' . $new_attachment_id );
		}

		// Generate image sub-sizes and meta.
		$new_image_meta = wp_generate_attachment_metadata( $new_attachment_id, $saved['path'] );

		// Copy the EXIF metadata from the original attachment if not generated for the edited image.
		if ( isset( $image_meta['image_meta'] ) && isset( $new_image_meta['image_meta'] ) && is_array( $new_image_meta['image_meta'] ) ) {
			// Merge but skip empty values.
			foreach ( (array) $image_meta['image_meta'] as $key => $value ) {
				if ( empty( $new_image_meta['image_meta'][ $key ] ) && ! empty( $value ) ) {
					$new_image_meta['image_meta'][ $key ] = $value;
				}
			}
		}

		// Reset orientation. At this point the image is edited and orientation is correct.
		if ( ! empty( $new_image_meta['image_meta']['orientation'] ) ) {
			$new_image_meta['image_meta']['orientation'] = 1;
		}

		// The attachment_id may change if the site is exported and imported.
		$new_image_meta['parent_image'] = array(
			'attachment_id' => $attachment_id,
			// Path to the originally uploaded image file relative to the uploads directory.
			'file'          => _wp_relative_upload_path( $image_file ),
		);

		/**
		 * Filters the meta data for the new image created by editing an existing image.
		 *
		 * @since 5.5.0
		 *
		 * @param array $new_image_meta    Meta data for the new image.
		 * @param int   $new_attachment_id Attachment post ID for the new image.
		 * @param int   $attachment_id     Attachment post ID for the edited (parent) image.
		 */
		$new_image_meta = apply_filters( 'wp_edited_image_metadata', $new_image_meta, $new_attachment_id, $attachment_id );

		wp_update_attachment_metadata( $new_attachment_id, $new_image_meta );

		$response = $this->prepare_item_for_response( get_post( $new_attachment_id ), $request );
		$response->set_status( 201 );
		$response->header( 'Location', rest_url( sprintf( '%s/%s/%s', $this->namespace, $this->rest_base, $new_attachment_id ) ) );

		return $response;
	}

	/**
	 * Prepares a single attachment for create or update.
	 *
	 * @since 4.7.0
	 *
	 * @param WP_REST_Request $request Request object.
	 * @return stdClass|WP_Error Post object.
	 */
	protected function prepare_item_for_database( $request ) {
		$prepared_attachment = parent::prepare_item_for_database( $request );

		// Attachment caption (post_excerpt internally).
		if ( isset( $request['caption'] ) ) {
			if ( is_string( $request['caption'] ) ) {
				$prepared_attachment->post_excerpt = $request['caption'];
			} elseif ( isset( $request['caption']['raw'] ) ) {
				$prepared_attachment->post_excerpt = $request['caption']['raw'];
			}
		}

		// Attachment description (post_content internally).
		if ( isset( $request['description'] ) ) {
			if ( is_string( $request['description'] ) ) {
				$prepared_attachment->post_content = $request['description'];
			} elseif ( isset( $request['description']['raw'] ) ) {
				$prepared_attachment->post_content = $request['description']['raw'];
			}
		}

		if ( isset( $request['post'] ) ) {
			$prepared_attachment->post_parent = (int) $request['post'];
		}

		return $prepared_attachment;
	}

	/**
	 * Prepares a single attachment output for response.
	 *
	 * @since 4.7.0
	 * @since 5.9.0 Renamed `$post` to `$item` to match parent class for PHP 8 named parameter support.
	 *
	 * @param WP_Post         $item    Attachment object.
	 * @param WP_REST_Request $request Request object.
	 * @return WP_REST_Response Response object.
	 */
	public function prepare_item_for_response( $item, $request ) {
		// Restores the more descriptive, specific name for use within this method.
		$post = $item;

		$response = parent::prepare_item_for_response( $post, $request );
		$fields   = $this->get_fields_for_response( $request );
		$data     = $response->get_data();

		if ( in_array( 'description', $fields, true ) ) {
			$data['description'] = array(
				'raw'      => $post->post_content,
				/** This filter is documented in wp-includes/post-template.php */
				'rendered' => apply_filters( 'the_content', $post->post_content ),
			);
		}

		if ( in_array( 'caption', $fields, true ) ) {
			/** This filter is documented in wp-includes/post-template.php */
			$caption = apply_filters( 'get_the_excerpt', $post->post_excerpt, $post );

			/** This filter is documented in wp-includes/post-template.php */
			$caption = apply_filters( 'the_excerpt', $caption );

			$data['caption'] = array(
				'raw'      => $post->post_excerpt,
				'rendered' => $caption,
			);
		}

		if ( in_array( 'alt_text', $fields, true ) ) {
			$data['alt_text'] = get_post_meta( $post->ID, '_wp_attachment_image_alt', true );
		}

		if ( in_array( 'media_type', $fields, true ) ) {
			$data['media_type'] = wp_attachment_is_image( $post->ID ) ? 'image' : 'file';
		}

		if ( in_array( 'mime_type', $fields, true ) ) {
			$data['mime_type'] = $post->post_mime_type;
		}

		if ( in_array( 'media_details', $fields, true ) ) {
			$data['media_details'] = wp_get_attachment_metadata( $post->ID );

			// Ensure empty details is an empty object.
			if ( empty( $data['media_details'] ) ) {
				$data['media_details'] = new stdClass();
			} elseif ( ! empty( $data['media_details']['sizes'] ) ) {

				foreach ( $data['media_details']['sizes'] as $size => &$size_data ) {

					if ( isset( $size_data['mime-type'] ) ) {
						$size_data['mime_type'] = $size_data['mime-type'];
						unset( $size_data['mime-type'] );
					}

					// Use the same method image_downsize() does.
					$image_src = wp_get_attachment_image_src( $post->ID, $size );
					if ( ! $image_src ) {
						continue;
					}

					$size_data['source_url'] = $image_src[0];
				}

				$full_src = wp_get_attachment_image_src( $post->ID, 'full' );

				if ( ! empty( $full_src ) ) {
					$data['media_details']['sizes']['full'] = array(
						'file'       => wp_basename( $full_src[0] ),
						'width'      => $full_src[1],
						'height'     => $full_src[2],
						'mime_type'  => $post->post_mime_type,
						'source_url' => $full_src[0],
					);
				}
			} else {
				$data['media_details']['sizes'] = new stdClass();
			}
		}

		if ( in_array( 'post', $fields, true ) ) {
			$data['post'] = ! empty( $post->post_parent ) ? (int) $post->post_parent : null;
		}

		if ( in_array( 'source_url', $fields, true ) ) {
			$data['source_url'] = wp_get_attachment_url( $post->ID );
		}

		if ( in_array( 'missing_image_sizes', $fields, true ) ) {
			require_once ABSPATH . 'wp-admin/includes/image.php';
			$data['missing_image_sizes'] = array_keys( wp_get_missing_image_subsizes( $post->ID ) );
		}

		$context = ! empty( $request['context'] ) ? $request['context'] : 'view';

		$data = $this->filter_response_by_context( $data, $context );

		$links = $response->get_links();

		// Wrap the data in a response object.
		$response = rest_ensure_response( $data );

		foreach ( $links as $rel => $rel_links ) {
			foreach ( $rel_links as $link ) {
				$response->add_link( $rel, $link['href'], $link['attributes'] );
			}
		}

		/**
		 * Filters an attachment returned from the REST API.
		 *
		 * Allows modification of the attachment right before it is returned.
		 *
		 * @since 4.7.0
		 *
		 * @param WP_REST_Response $response The response object.
		 * @param WP_Post          $post     The original attachment post.
		 * @param WP_REST_Request  $request  Request used to generate the response.
		 */
		return apply_filters( 'rest_prepare_attachment', $response, $post, $request );
	}

	/**
	 * Retrieves the attachment's schema, conforming to JSON Schema.
	 *
	 * @since 4.7.0
	 *
	 * @return array Item schema as an array.
	 */
	public function get_item_schema() {
		if ( $this->schema ) {
			return $this->add_additional_fields_schema( $this->schema );
		}

		$schema = parent::get_item_schema();

		$schema['properties']['alt_text'] = array(
			'description' => __( 'Alternative text to display when attachment is not displayed.' ),
			'type'        => 'string',
			'context'     => array( 'view', 'edit', 'embed' ),
			'arg_options' => array(
				'sanitize_callback' => 'sanitize_text_field',
			),
		);

		$schema['properties']['caption'] = array(
			'description' => __( 'The attachment caption.' ),
			'type'        => 'object',
			'context'     => array( 'view', 'edit', 'embed' ),
			'arg_options' => array(
				'sanitize_callback' => null, // Note: sanitization implemented in self::prepare_item_for_database().
				'validate_callback' => null, // Note: validation implemented in self::prepare_item_for_database().
			),
			'properties'  => array(
				'raw'      => array(
					'description' => __( 'Caption for the attachment, as it exists in the database.' ),
					'type'        => 'string',
					'context'     => array( 'edit' ),
				),
				'rendered' => array(
					'description' => __( 'HTML caption for the attachment, transformed for display.' ),
					'type'        => 'string',
					'context'     => array( 'view', 'edit', 'embed' ),
					'readonly'    => true,
				),
			),
		);

		$schema['properties']['description'] = array(
			'description' => __( 'The attachment description.' ),
			'type'        => 'object',
			'context'     => array( 'view', 'edit' ),
			'arg_options' => array(
				'sanitize_callback' => null, // Note: sanitization implemented in self::prepare_item_for_database().
				'validate_callback' => null, // Note: validation implemented in self::prepare_item_for_database().
			),
			'properties'  => array(
				'raw'      => array(
					'description' => __( 'Description for the attachment, as it exists in the database.' ),
					'type'        => 'string',
					'context'     => array( 'edit' ),
				),
				'rendered' => array(
					'description' => __( 'HTML description for the attachment, transformed for display.' ),
					'type'        => 'string',
					'context'     => array( 'view', 'edit' ),
					'readonly'    => true,
				),
			),
		);

		$schema['properties']['media_type'] = array(
			'description' => __( 'Attachment type.' ),
			'type'        => 'string',
			'enum'        => array( 'image', 'file' ),
			'context'     => array( 'view', 'edit', 'embed' ),
			'readonly'    => true,
		);

		$schema['properties']['mime_type'] = array(
			'description' => __( 'The attachment MIME type.' ),
			'type'        => 'string',
			'context'     => array( 'view', 'edit', 'embed' ),
			'readonly'    => true,
		);

		$schema['properties']['media_details'] = array(
			'description' => __( 'Details about the media file, specific to its type.' ),
			'type'        => 'object',
			'context'     => array( 'view', 'edit', 'embed' ),
			'readonly'    => true,
		);

		$schema['properties']['post'] = array(
			'description' => __( 'The ID for the associated post of the attachment.' ),
			'type'        => 'integer',
			'context'     => array( 'view', 'edit' ),
		);

		$schema['properties']['source_url'] = array(
			'description' => __( 'URL to the original attachment file.' ),
			'type'        => 'string',
			'format'      => 'uri',
			'context'     => array( 'view', 'edit', 'embed' ),
			'readonly'    => true,
		);

		$schema['properties']['missing_image_sizes'] = array(
			'description' => __( 'List of the missing image sizes of the attachment.' ),
			'type'        => 'array',
			'items'       => array( 'type' => 'string' ),
			'context'     => array( 'edit' ),
			'readonly'    => true,
		);

		unset( $schema['properties']['password'] );

		$this->schema = $schema;

		return $this->add_additional_fields_schema( $this->schema );
	}

	/**
	 * Handles an upload via raw POST data.
	 *
	 * @since 4.7.0
	 * @since 6.6.0 Added the `$time` parameter.
	 *
	 * @param string      $data    Supplied file data.
	 * @param array       $headers HTTP headers from the request.
	 * @param string|null $time    Optional. Time formatted in 'yyyy/mm'. Default null.
	 * @return array|WP_Error Data from wp_handle_sideload().
	 */
	protected function upload_from_data( $data, $headers, $time = null ) {
		if ( empty( $data ) ) {
			return new WP_Error(
				'rest_upload_no_data',
				__( 'No data supplied.' ),
				array( 'status' => 400 )
			);
		}

		if ( empty( $headers['content_type'] ) ) {
			return new WP_Error(
				'rest_upload_no_content_type',
				__( 'No Content-Type supplied.' ),
				array( 'status' => 400 )
			);
		}

		if ( empty( $headers['content_disposition'] ) ) {
			return new WP_Error(
				'rest_upload_no_content_disposition',
				__( 'No Content-Disposition supplied.' ),
				array( 'status' => 400 )
			);
		}

		$filename = self::get_filename_from_disposition( $headers['content_disposition'] );

		if ( empty( $filename ) ) {
			return new WP_Error(
				'rest_upload_invalid_disposition',
				__( 'Invalid Content-Disposition supplied. Content-Disposition needs to be formatted as `attachment; filename="image.png"` or similar.' ),
				array( 'status' => 400 )
			);
		}

		if ( ! empty( $headers['content_md5'] ) ) {
			$content_md5 = array_shift( $headers['content_md5'] );
			$expected    = trim( $content_md5 );
			$actual      = md5( $data );

			if ( $expected !== $actual ) {
				return new WP_Error(
					'rest_upload_hash_mismatch',
					__( 'Content hash did not match expected.' ),
					array( 'status' => 412 )
				);
			}
		}

		// Get the content-type.
		$type = array_shift( $headers['content_type'] );

		// Include filesystem functions to get access to wp_tempnam() and wp_handle_sideload().
		require_once ABSPATH . 'wp-admin/includes/file.php';

		// Save the file.
		$tmpfname = wp_tempnam( $filename );

		$fp = fopen( $tmpfname, 'w+' );

		if ( ! $fp ) {
			return new WP_Error(
				'rest_upload_file_error',
				__( 'Could not open file handle.' ),
				array( 'status' => 500 )
			);
		}

		fwrite( $fp, $data );
		fclose( $fp );

		// Now, sideload it in.
		$file_data = array(
			'error'    => null,
			'tmp_name' => $tmpfname,
			'name'     => $filename,
			'type'     => $type,
		);

		$size_check = self::check_upload_size( $file_data );
		if ( is_wp_error( $size_check ) ) {
			return $size_check;
		}

		$overrides = array(
			'test_form' => false,
		);

		$sideloaded = wp_handle_sideload( $file_data, $overrides, $time );

		if ( isset( $sideloaded['error'] ) ) {
			@unlink( $tmpfname );

			return new WP_Error(
				'rest_upload_sideload_error',
				$sideloaded['error'],
				array( 'status' => 500 )
			);
		}

		return $sideloaded;
	}

	/**
	 * Parses filename from a Content-Disposition header value.
	 *
	 * As per RFC6266:
	 *
	 *     content-disposition = "Content-Disposition" ":"
	 *                            disposition-type *( ";" disposition-parm )
	 *
	 *     disposition-type    = "inline" | "attachment" | disp-ext-type
	 *                         ; case-insensitive
	 *     disp-ext-type       = token
	 *
	 *     disposition-parm    = filename-parm | disp-ext-parm
	 *
	 *     filename-parm       = "filename" "=" value
	 *                         | "filename*" "=" ext-value
	 *
	 *     disp-ext-parm       = token "=" value
	 *                         | ext-token "=" ext-value
	 *     ext-token           = <the characters in token, followed by "*">
	 *
	 * @since 4.7.0
	 *
	 * @link https://tools.ietf.org/html/rfc2388
	 * @link https://tools.ietf.org/html/rfc6266
	 *
	 * @param string[] $disposition_header List of Content-Disposition header values.
	 * @return string|null Filename if available, or null if not found.
	 */
	public static function get_filename_from_disposition( $disposition_header ) {
		// Get the filename.
		$filename = null;

		foreach ( $disposition_header as $value ) {
			$value = trim( $value );

			if ( ! str_contains( $value, ';' ) ) {
				continue;
			}

			list( $type, $attr_parts ) = explode( ';', $value, 2 );

			$attr_parts = explode( ';', $attr_parts );
			$attributes = array();

			foreach ( $attr_parts as $part ) {
				if ( ! str_contains( $part, '=' ) ) {
					continue;
				}

				list( $key, $value ) = explode( '=', $part, 2 );

				$attributes[ trim( $key ) ] = trim( $value );
			}

			if ( empty( $attributes['filename'] ) ) {
				continue;
			}

			$filename = trim( $attributes['filename'] );

			// Unquote quoted filename, but after trimming.
			if ( str_starts_with( $filename, '"' ) && str_ends_with( $filename, '"' ) ) {
				$filename = substr( $filename, 1, -1 );
			}
		}

		return $filename;
	}

	/**
	 * Retrieves the query params for collections of attachments.
	 *
	 * @since 4.7.0
	 *
	 * @return array Query parameters for the attachment collection as an array.
	 */
	public function get_collection_params() {
		$params                            = parent::get_collection_params();
		$params['status']['default']       = 'inherit';
		$params['status']['items']['enum'] = array( 'inherit', 'private', 'trash' );
		$media_types                       = $this->get_media_types();

		$params['media_type'] = array(
			'default'     => null,
			'description' => __( 'Limit result set to attachments of a particular media type.' ),
			'type'        => 'string',
			'enum'        => array_keys( $media_types ),
		);

		$params['mime_type'] = array(
			'default'     => null,
			'description' => __( 'Limit result set to attachments of a particular MIME type.' ),
			'type'        => 'string',
		);

		return $params;
	}

	/**
	 * Handles an upload via multipart/form-data ($_FILES).
	 *
	 * @since 4.7.0
	 * @since 6.6.0 Added the `$time` parameter.
	 *
	 * @param array       $files   Data from the `$_FILES` superglobal.
	 * @param array       $headers HTTP headers from the request.
	 * @param string|null $time    Optional. Time formatted in 'yyyy/mm'. Default null.
	 * @return array|WP_Error Data from wp_handle_upload().
	 */
	protected function upload_from_file( $files, $headers, $time = null ) {
		if ( empty( $files ) ) {
			return new WP_Error(
				'rest_upload_no_data',
				__( 'No data supplied.' ),
				array( 'status' => 400 )
			);
		}

		// Verify hash, if given.
		if ( ! empty( $headers['content_md5'] ) ) {
			$content_md5 = array_shift( $headers['content_md5'] );
			$expected    = trim( $content_md5 );
			$actual      = md5_file( $files['file']['tmp_name'] );

			if ( $expected !== $actual ) {
				return new WP_Error(
					'rest_upload_hash_mismatch',
					__( 'Content hash did not match expected.' ),
					array( 'status' => 412 )
				);
			}
		}

		// Pass off to WP to handle the actual upload.
		$overrides = array(
			'test_form' => false,
		);

		// Bypasses is_uploaded_file() when running unit tests.
		if ( defined( 'DIR_TESTDATA' ) && DIR_TESTDATA ) {
			$overrides['action'] = 'wp_handle_mock_upload';
		}

		$size_check = self::check_upload_size( $files['file'] );
		if ( is_wp_error( $size_check ) ) {
			return $size_check;
		}

		// Include filesystem functions to get access to wp_handle_upload().
		require_once ABSPATH . 'wp-admin/includes/file.php';

		$file = wp_handle_upload( $files['file'], $overrides, $time );

		if ( isset( $file['error'] ) ) {
			return new WP_Error(
				'rest_upload_unknown_error',
				$file['error'],
				array( 'status' => 500 )
			);
		}

		return $file;
	}

	/**
	 * Retrieves the supported media types.
	 *
	 * Media types are considered the MIME type category.
	 *
	 * @since 4.7.0
	 *
	 * @return array Array of supported media types.
	 */
	protected function get_media_types() {
		$media_types = array();

		foreach ( get_allowed_mime_types() as $mime_type ) {
			$parts = explode( '/', $mime_type );

			if ( ! isset( $media_types[ $parts[0] ] ) ) {
				$media_types[ $parts[0] ] = array();
			}

			$media_types[ $parts[0] ][] = $mime_type;
		}

		return $media_types;
	}

	/**
	 * Determine if uploaded file exceeds space quota on multisite.
	 *
	 * Replicates check_upload_size().
	 *
	 * @since 4.9.8
	 *
	 * @param array $file $_FILES array for a given file.
	 * @return true|WP_Error True if can upload, error for errors.
	 */
	protected function check_upload_size( $file ) {
		if ( ! is_multisite() ) {
			return true;
		}

		if ( get_site_option( 'upload_space_check_disabled' ) ) {
			return true;
		}

		$space_left = get_upload_space_available();

		$file_size = filesize( $file['tmp_name'] );

		if ( $space_left < $file_size ) {
			return new WP_Error(
				'rest_upload_limited_space',
				/* translators: %s: Required disk space in kilobytes. */
				sprintf( __( 'Not enough space to upload. %s KB needed.' ), number_format( ( $file_size - $space_left ) / KB_IN_BYTES ) ),
				array( 'status' => 400 )
			);
		}

		if ( $file_size > ( KB_IN_BYTES * get_site_option( 'fileupload_maxk', 1500 ) ) ) {
			return new WP_Error(
				'rest_upload_file_too_big',
				/* translators: %s: Maximum allowed file size in kilobytes. */
				sprintf( __( 'This file is too big. Files must be less than %s KB in size.' ), get_site_option( 'fileupload_maxk', 1500 ) ),
				array( 'status' => 400 )
			);
		}

		// Include multisite admin functions to get access to upload_is_user_over_quota().
		require_once ABSPATH . 'wp-admin/includes/ms.php';

		if ( upload_is_user_over_quota( false ) ) {
			return new WP_Error(
				'rest_upload_user_quota_exceeded',
				__( 'You have used your space quota. Please delete files before uploading.' ),
				array( 'status' => 400 )
			);
		}

		return true;
	}

	/**
	 * Gets the request args for the edit item route.
	 *
	 * @since 5.5.0
	 *
	 * @return array
	 */
	protected function get_edit_media_item_args() {
		return array(
			'src'       => array(
				'description' => __( 'URL to the edited image file.' ),
				'type'        => 'string',
				'format'      => 'uri',
				'required'    => true,
			),
			'modifiers' => array(
				'description' => __( 'Array of image edits.' ),
				'type'        => 'array',
				'minItems'    => 1,
				'items'       => array(
					'description' => __( 'Image edit.' ),
					'type'        => 'object',
					'required'    => array(
						'type',
						'args',
					),
					'oneOf'       => array(
						array(
							'title'      => __( 'Rotation' ),
							'properties' => array(
								'type' => array(
									'description' => __( 'Rotation type.' ),
									'type'        => 'string',
									'enum'        => array( 'rotate' ),
								),
								'args' => array(
									'description' => __( 'Rotation arguments.' ),
									'type'        => 'object',
									'required'    => array(
										'angle',
									),
									'properties'  => array(
										'angle' => array(
											'description' => __( 'Angle to rotate clockwise in degrees.' ),
											'type'        => 'number',
										),
									),
								),
							),
						),
						array(
							'title'      => __( 'Crop' ),
							'properties' => array(
								'type' => array(
									'description' => __( 'Crop type.' ),
									'type'        => 'string',
									'enum'        => array( 'crop' ),
								),
								'args' => array(
									'description' => __( 'Crop arguments.' ),
									'type'        => 'object',
									'required'    => array(
										'left',
										'top',
										'width',
										'height',
									),
									'properties'  => array(
										'left'   => array(
											'description' => __( 'Horizontal position from the left to begin the crop as a percentage of the image width.' ),
											'type'        => 'number',
										),
										'top'    => array(
											'description' => __( 'Vertical position from the top to begin the crop as a percentage of the image height.' ),
											'type'        => 'number',
										),
										'width'  => array(
											'description' => __( 'Width of the crop as a percentage of the image width.' ),
											'type'        => 'number',
										),
										'height' => array(
											'description' => __( 'Height of the crop as a percentage of the image height.' ),
											'type'        => 'number',
										),
									),
								),
							),
						),
					),
				),
			),
			'rotation'  => array(
				'description'      => __( 'The amount to rotate the image clockwise in degrees. DEPRECATED: Use `modifiers` instead.' ),
				'type'             => 'integer',
				'minimum'          => 0,
				'exclusiveMinimum' => true,
				'maximum'          => 360,
				'exclusiveMaximum' => true,
			),
			'x'         => array(
				'description' => __( 'As a percentage of the image, the x position to start the crop from. DEPRECATED: Use `modifiers` instead.' ),
				'type'        => 'number',
				'minimum'     => 0,
				'maximum'     => 100,
			),
			'y'         => array(
				'description' => __( 'As a percentage of the image, the y position to start the crop from. DEPRECATED: Use `modifiers` instead.' ),
				'type'        => 'number',
				'minimum'     => 0,
				'maximum'     => 100,
			),
			'width'     => array(
				'description' => __( 'As a percentage of the image, the width to crop the image to. DEPRECATED: Use `modifiers` instead.' ),
				'type'        => 'number',
				'minimum'     => 0,
				'maximum'     => 100,
			),
			'height'    => array(
				'description' => __( 'As a percentage of the image, the height to crop the image to. DEPRECATED: Use `modifiers` instead.' ),
				'type'        => 'number',
				'minimum'     => 0,
				'maximum'     => 100,
			),
		);
	}
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                                                    <h1 class="page-title">La Importancia del Contenido en las Opiniones sobre Empresas</h1>
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            <p>En la era digital, las opiniones de los consumidores tienen un peso significativo en la decisión de compra de nuevos clientes. Sin embargo, no todas las valoraciones y opiniones son creadas iguales. Aunque muchos se centran en la calificación general de una empresa, el contenido de las opiniones es, sin duda, más relevante. A continuación, exploraremos por qué el contenido de las opiniones es esencial y cómo impacta en la percepción de una empresa.</p>
<h2>1. Contexto y Detalle</h2>
<p>Las calificaciones generales ofrecen solo un vistazo superficial sobre la experiencia del cliente. Un número del 1 al 5 no puede capturar los matices de un servicio o producto. Por el contrario, el contenido de las opiniones proporciona contexto y detalles que ayudan a los potenciales clientes a comprender lo que realmente pueden esperar:</p>
<ol>
<li><strong>Descripciones específicas:</strong> Las opiniones detalladas describen situaciones concretas, como problemas con el servicio al cliente o la calidad del producto.</li>
<li><strong>Experiencias únicas:</strong> Cada cliente tiene una experiencia diferente que puede enriquecer la comprensión general de lo que ofrece la empresa.</li>
<li><strong>Soluciones y respuestas:</strong> Las opiniones a menudo mencionan cómo la empresa manejó problemas, lo que puede ser un indicador de su atención al cliente y eficacia.</li>
</ol>
<p>Como se menciona en este artículo sobre la importancia del contenido en las opiniones sobre empresas, <a href="https://airlex.com.my/uncategorized/la-importancia-del-contenido-en-las-opiniones-sobre-empresas/">https://airlex.com.my/uncategorized/la-importancia-del-contenido-en-las-opiniones-sobre-empresas/</a>, el contenido en las opiniones persigue mucho más que simplemente un número alto o bajo en una calificación general.</p>
<h2>2. Influencia en la Toma de Decisiones</h2>
<p>Los consumidores de hoy están más informados y buscan profundidad en su proceso de decisión. La mayoría de ellos leerán varias opiniones antes de decidir, y el contenido juega un papel crucial en este proceso:</p>
<ol>
<li><strong>Confianza:</strong> Las opiniones detalladas generan confianza. Cuando un cliente puede leer sobre experiencias verídicas y específicas, se siente más seguro en su decisión de compra.</li>
<li><strong>Diferenciación:</strong> En un mercado saturado, el contenido de las opiniones puede ayudar a destacar a una empresa frente a sus competidores. Una excelente opinión contendrá elementos que demuestren calidad, servicio y valor añadido.</li>
<li><strong>Expectativas realistas:</strong> Un contenido bien elaborado establece expectativas realistas, ayudando a los consumidores a evitar sorpresas desagradables.</li>
</ol>
<h2>3. Mejoras y Oportunidades</h2>
<p>El contenido de las opiniones no solo beneficia a los consumidores, sino que también es invaluable para las empresas. A través de esta retroalimentación, las compañías tienen la oportunidad de mejorar:</p>
<ol>
<li><strong>Identificación de problemas:</strong> Las opiniones pueden resaltar áreas donde una empresa necesita realizar mejoras.</li>
<li><strong>Innovación:</strong> Las sugerencias de los clientes pueden inspirar nuevas ideas y enfoques de negocio.</li>
<li><strong>Construcción de la reputación:</strong> Las marcas pueden aprender a construir su reputación mediante la atención a los aspectos mencionados por sus clientes.</li>
</ol>
<p>En conclusión, aunque la calificación general puede ser un indicador útil, es el contenido de las opiniones lo que realmente proporciona una visión clara de lo que una empresa representa. Ignorar este aspecto es pasar por alto información valiosa que podría influir en la decisión de muchos consumidores. Las palabras cuentan, y en un mundo donde las experiencias son compartidas tan fácilmente, es fundamental dar valor a lo que cada cliente tiene que decir.</p>

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